Amidstprofound adjustments in the global trade landscape by 2025, China'soverseas construction machinery market is undergoing a strategictransformation from "single product export" to "full-chainecosystem service." In the first three quarters, the company'soverseas service revenue increased by 78% year-on-year, withlocalized operations covering 23 countries. Through innovativemodels, the company is breaking down trade barriers and achievinghigh-quality growth in its export business.
"GoingGlobal Together" builds industry synergy. The company, inpartnership with Hunan Construction Investment International Tradeand other companies, has established the Southeast Asia ConstructionMachinery Industry Alliance, integrating resources from over 120upstream and downstream companies. This alliance providesfull-process services from equipment supply to construction andoperation and maintenance for the Penang Industrial Park project inMalaysia, driving alliance companies to secure a total of $800million in orders. This model not only reduces market developmentcosts for individual companies but also enhances the overallbargaining power of the Chinese construction machinery industry. Inthe first three quarters, export profit margins under the alliancemodel were 12 percentage points higher than those under thetraditional model.
Thelocalized manufacturing and service network strengthens its marketfoundation. Following the commencement of production at its"Lighthouse Factory" in Indonesia, the company's NorthAmerican manufacturing base in Mexico officially commenced massproduction in the third quarter. The company's small loaders,specifically tailored to the needs of North American family farms,received over 500 orders in the first month of launch, reducingdelivery times in the North American market from 45 days to 15 days.On the service side, 68 service centers have been establishedworldwide, implementing a "24/7 global response" mechanism.This has improved equipment troubleshooting time by an average of60%, driving a 45% customer repurchase rate.
Digitalizationis empowering cross-border service upgrades. The company's overseascustomer service platform integrates features such as remoteequipment monitoring, online fault diagnosis, and one-click spareparts purchasing. It currently has over 20,000 registered users, andonline spare parts transactions account for 38% of the company'stotal transaction volume. To address trade policy fluctuations insome countries, the platform has added policy interpretation andcompliance guidance modules to help customers mitigate trade risks.In the first three quarters, the company's overseas market revenueaccounted for 58%, a 9 percentage point increase from the previousyear. Going forward, we will continue to deepen our "manufacturinglocalization, service digitization, and industrial collaboration"model, projecting that our ecosystem service revenue will exceed 25%by 2025.
Manyyears professional experience in international trading and richknowledge in construction machinery & heavy equipment industry,which enable us to turn customer's inquiries into final productscontracts and export them to numerous countries and regions withoutbarriers. Proactive and high educated sales team with internationalvision, speaking fluent multiple languages, such as English, Spanish,Russian, Arabic and French. Strong long term partnership from variousprofessional manufacturers, assuring that all our products areoriginal brand new ones with reasonable price. Comprehensivetransportation services (by sea, air, railway or road), ensuringtimely delivery of consignments all over the world, Comprehensiveafter-sales service, including one-year warranty, spare parts supply,installment and maintenance, training and technical advice. Expertlymanaged customer service system and coordinated quality controlsystem to satisfy various project requirements.
AnhuiHeavy and Light Co.,ltd. , your professionaland reliable partner in China!